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Byron A. Gronseth

Design Director & Creative Leader

Brooklyn, NY | +1 206 707 2532 | byron.gronseth@gmail.com
byrongronseth.com | LinkedIn | Portfolio


Profile

Design leader with 10+ years building high-performing teams and shipping zero-to-one products for Disney, Ford, Royal Caribbean, and JPMorgan Chase. I stay close to the work—from vision to execution—creating experiences that delight millions while driving measurable business results.


Work Experience

Executive Director, Experience Design
JP Morgan Chase | November 2024 - Present

  • Leading digital design team for internal recruiting and talent acquisition software reaching 300,000 employees globally
  • Driving vision work, prototyping, and zero to one product launches in highly regulated financial environment
  • Executing end-to-end design from concept through firmwide deployment

Digital Design Director
Ford Motor Company | September 2022 - September 2024

  • Saved $800k annually by building and hiring in-house digital team within innovation studio, eliminating consulting and agency costs
  • Led multidisciplinary design team delivering future retail and connected services experiences
  • Designed speculative concepts and working prototypes for Board of Directors and C-suite technology showcases
  • Player-coach model: hands-on UX/UI while managing team vision and execution

Director, Digital Product Design
Royal Caribbean Group | May 2017 - September 2022

  • Built and led 40-person digital studio from scratch, including management hierarchy
  • Saved $2M+ by developing in-house talent and embedding designers, improving quality and relationships
  • Shipped guest apps (Royal, Celebrity, Azamara) with millions of downloads across global fleet
  • Drove 300% revenue increase in first 3 months post-launch of vacation planning e-commerce redesign
  • Creative direction for digital and physical environments: signage, terminals, onboard space and immersive experiences, office spatial design

Lead Designer
The Walt Disney Company | February 2014 - May 2017

  • Led mobile app and product design initiatives for Disney Parks & Resorts, serving millions of guests worldwide
  • Generated +12% revenue growth within months of launching mobile ticket sales for Disney World & Disneyland
  • Shipped signature experiences: Disneyland app, mobile dining reservations, mobile food ordering, hotel check-in and keyless entry
  • Built scalable design language deployed across Paris, Hong Kong, and Shanghai parks

Captain, US Air Force
USAF Research Laboratory | July 2003 - July 2007

  • Designed and produced multimedia and public affairs communications for 300-member joint service research organization, enabling multi-million dollar defense research contracts for warfighter laser protection
  • Oversaw small business contracting program for cutting-edge laser protection technologies
  • Shot and produced videos in flight simulators for laser safety prototype research used in senior-level FAA and defense briefings in Washington DC

Skills

Leadership & Strategy
Creative Direction, Building and Leading Design Teams, Stakeholder Management, Vision & Strategy, Senior Executive Presentations

Design & Craft
Digital Product Design, Experience Design, Rapid Prototyping, UX/UI, Storytelling, Writing & Editing

Tools
Figma (Design, Make), AI-Assisted Design & Code (Lovable, Claude, Replit), Keynote, Adobe Creative Suite


Education

Bachelor of Business Administration: Management & Strategic Leadership
Ohio University | Athens, OH | 2003

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    Byron Gronseth - Design Director Resume & Portfolio | Claude